Articulate Storyline - Litmos
Jun 13, 2013
Hello Articulate Team,
I have a quick question. I have run into this problem a few times and am curious if this is something you have encountered at all before, especially with other LMS's. Recently, we have seen a few customers coming forward with the problem that people are not getting marked as complete when they have, in fact, completed the scorm module. Does this have anything to do with a certain setting? Since Litmos simply "reads" and "does" whatever the scorm file tells it to, depending on the settings they have chosen when creating the file.
Any feedback is much appreciated.
Best,
Alicia
8 Replies
Hi Alicia and Welcome to E-Learning Heroes!
There is a great blog post here about troubleshooting LMS issues, including things not tracking properly as youmentioned.
Again, welcome and good luck with your project!
Hi Alicia,
Did you find a solution to this issue?
Kind Regards,
Simon
Hi Simon! This thread is a bit dated and as you can see we did not hear back from this user. Are you having difficulty with something that I can assist with or just following up with the user. You could try the 'Contact Me' button on her profile if you wish to reach out directly.
Hi Leslie,
Thanks for touching base. One of our clients is having a similar problem. I've directly him to this (and other) resources that may help him.
Thanks, Simon
Sounds great Simon!
The only way I've been able to resolve this issue (that seems common to a lot of people, Storyline!!) is to have javascript execute on the last page with
SetStatus("completed")
or else to have a scored activity at the end of a module and have it track by results slide.
We've spent many hours trying to get a resolution to this without success so have implemented the above 2 options, for sanity's sake!
Sanity is good Lilian, thanks for sharing :)
Lilian,
That looks like a good solution! Thanks for sharing that. If there's one thing I love about Storyline it's the fact that there is always a way to do it - just a matter of finding out how.
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