Articulate Storyline prompt "Flash Player 10 or higher for Internet Explorer is required to run Articulate Storyline"

Jun 16, 2017

Please specify which version of Flash Player above version 10 is available as a response to prompt in the title bar.  Using Windows 7 image 64-bit.

3 Replies
Carol T. Kubota

Wendy: Tried that link, it directs me download Adobe Flash 26, which I already had on my computer. But I kept getting the error message below:

[cid:image002.png@01D2E6B3.02AB9760]
Things my IT Dept has tried include uninstalling Adobe Flash 26 and the reinstalling (same error message); uninstalling Adobe 26 and installing Adobe 11 (there was an error message telling us that we weren't installing the latest version of Flash and redirected us to the Adobe download site-which wants us to download Adobe Flash 26).

I am at a loss of what to do>

Carol T. Kubota, LCSW
Senior Social Services Supervisor
Training and Career Development-OC Social Services Agency
1928 S. Grand Ave. #B138
Santa Ana, CA 92705
Telephone: 714-435-4645 Fax: 714-435-7410
PONY: Bldg 30A

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Leslie McKerchie

Hi Carol,

Sorry to hear that you've run into difficulty with this.

It does look like you're responding via e-mail and this does two things:

  • Does not allow your attachments to come through
  • Attaches your e-mail signature to your reply

You are welcome to pop in and edit that if needed.

Now, back to the issue at hand. Are you utilizing the the latest update as Wendy shared above?

If so, and after the troubleshooting you've done with uninstalling and reinstalling, you may want to reach out to our team here to dig a bit deeper.

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