3 Replies
Ashley Terwilliger

Hi Diana, 

I'd start by checking that you've enabled the network endpoints and ports listed here.

As that message indicates that Storyline can't connect to a piece of the Articulate 360 setup. If you're still stuck, I'd ask you to reach out to our Support Team next. They'll be in the best position to dig deeper into your computer settings and anything else causing the error. 

Ashley Terwilliger

Hi Rosemarie,

You can use Articulate 360 tools like  Storyline 360, Studio 360, Replay 360, and Peek 360 offline.  offline, but certain features will need an active internet connection like Text to Speech, Content Library, etc. 

If you're offline longer than 99 consecutive days, the apps will stop working, as we won't be able to validate the subscription. To re-enable them, simply connect to the internet and sign into Articulate 360. 

Let me know if you need anything else!