Articulate Storyline3 course --Internet Explorer 11 --- Special characters issue

Hello,

I am facing the content issue in IE11. Published course in HTML5/Flash in Storyline3 latest version. Its working fine in Chrome and Mozilla. But facing issues in IE11. Content is displaying with the special characters. Please check the attached screenshots for your reference. Please don't suggest to change the mode of the browser. Because we can't tell all the users to change the browser mode. Please help with this.

 

Regards

Chandrasekhar M.

1 Reply
Katie Riggio

Hi there, Chandrasekhar. Happy to help!

To ensure published courses will display the right font, these settings are required. We appreciate the concern that learners are unable to use the solutions provided and would love to troubleshoot further and offer more tailored support.

I've opened a case with our Support Engineers for you so we can gather more information on your scenario. Look out for an email from support@articulate.com shortly!