Articulate Triggers not working in LMS (totara)

Jan 28, 2020

Hello, 

I have created a course and used hotspots to display layers with information. I want the user to hover over each hotspot before progressing to the next slide in the course. I have added variables to each hotspot setting them to true when hovered over and added a player trigger to allow the user to go to the next slide when selecting the next button provided each variable is true. When previewing the project all is great BUT when I upload the project into Totara, the user is able to progress to the next slide without having to hover over the hotspots. I uploaded my project into SCORM cloud and the same problem happens. 

Can you provide any guidance or know if others have had this issue? 

2 Replies
Ren Gomez

Hi Elisa,

I'm sorry to hear your project is working as expected in preview mode, but upon publish to your LMS or SCORM Cloud, it's not working as intended.

I’ve opened a support case on your behalf and will e-mail you a link to directly upload your .story file for one of our support engineers to take a look. We'll let you know our findings and will delete it after having a closer look.

Elisa Iacono

Hi Ren,

I have uploaded a modified project file to the link you sent me. I could not upload the original file as I ended up having to modify the triggers on that one to get it to work. I had a bit of a deadline to stick to. Hopefully the support engineers can provide some insight. I can always send a link to the project in the SCORM cloud as this one is still as it was originally designed but not sure if that will have any value. Let me know if you would like this as I would need an email address that I could forward that to.

Elisa 

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