Articulate Videos in Windows 7
We have had complaints from users that videos (created using Storyline and Replay), don't work correctly. They either won't play with sound or in some cases won't play at all.
In one situation, I found out the user has Windows 7 instead of Windows 10. When she opened the course in Windows 10, the videos worked just fine.
Does anyone know if there is a player problem with Windows 7 and if so, is there a workaround?