AS crashing/freezes after try to copy or cut object Sep 02, 2014 By Monika S. Whenever I try to copy or cut an object (slide or image) AS is freezing. I'm using a Virtual Machine (Windows / host in Ubuntu 14.04).
Emily Ruby over 9 years ago09/03/14 at 7:48 am (UTC) Hello Monika! Please make sure you are working and saving your files locally within the Windows environment. Here is some documented information. If Storyline continues to crash, you may need to do a repair. The steps to complete this can be found here. Please let us know if you need anything further.
Ashley Terwilliger-Pollard Staff over 9 years ago09/03/14 at 9:14 am (UTC) Hi Monika, Welcome to the Heroes community! I saw your other thread here, where it looks like you resolved the issue by updating your Flash version - so I wanted to link the two threads for anyone else following along.
2 Replies
Hello Monika!
Please make sure you are working and saving your files locally within the Windows environment.
Here is some documented information.
If Storyline continues to crash, you may need to do a repair. The steps to complete this can be found here.
Please let us know if you need anything further.
Hi Monika,
Welcome to the Heroes community! I saw your other thread here, where it looks like you resolved the issue by updating your Flash version - so I wanted to link the two threads for anyone else following along.
This discussion is closed. You can start a new discussion or contact Articulate Support.