Since the last update (3.12.14533.0), I notice that most of my textboxes behave very strange (with or without the modern text option enabled).
Whenever a variable is in my plain text boxes (font: arial 16) the complete makeup of the text changes from one slide to another. Sometimes this ends in unreadable slides, sometimes it's just a bit smaller.
However, I can't finish any modules, because the slide editor and preview/output are not the same. Does anyone experience the same thing?
I see that you also worked with my colleague Vevette on this issue in a support case. She was going to get you the earlier update 11 so that you could continue working and our team is working on a fix for this issue now. Sorry for any headaches it's caused and we'll let you know here once it's ready!
This should be all fixed up for you. Our team pushed out an update moments ago to resolve the issue where variable references were sometimes missing from HTML5 output. You'll have this as a hotfix for Update 12, so follow the steps here to update Storyline 360.
2 Replies
Hi Thomas,
I see that you also worked with my colleague Vevette on this issue in a support case. She was going to get you the earlier update 11 so that you could continue working and our team is working on a fix for this issue now. Sorry for any headaches it's caused and we'll let you know here once it's ready!
Hi Thomas,
This should be all fixed up for you. Our team pushed out an update moments ago to resolve the issue where variable references were sometimes missing from HTML5 output. You'll have this as a hotfix for Update 12, so follow the steps here to update Storyline 360.
Thanks for reporting this one to us!
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