Assessment Questions Wrong

Jun 29, 2017

Hi,

I have been experiencing some people getting wrong answers when in fact they chose the correct answer.  Then the next time they take it, they answer with the same answer and it is correct the second time.

Has anyone else experienced this?

 

1 Reply
Ashley Terwilliger-Pollard

Hi Heidi,

Sounds odd and inconsistent - the hardest kind of issues to figure out. 😉  I'd love to help get to the bottom of this. 

For the users who are experiencing it do you know: 

  • What browser(s) they using? 
  • If it's on every question or just some questions? 
  • Is this the first time through the course?

Anything else you could think of about this course and how those users are accessing it would be helpful to narrow it down. 

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