Attachment or resource will not open I get the "Cannot find" error

Nov 28, 2012


I've attached a PDF to a Storyline project through the Resources icon in Player section of the program.

The course is published for the Web wih an HTML5 output. When I launch the HTML file, the course opens fine runs great but I get the error attached. HELP!

7 Replies
Leslie McKerchie

Hi Karel,

Thanks for contacting us to share that you're seeing a similar issue. Interesting that it's opening for some and not others. Are they using different browsers perhaps?

Is this published to a web server or an LMS? In your image, it looks like the .zip file is being opened instead of the story.html file.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

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