Audio and paragraph animation with March 22 Build

Mar 29, 2022

Just ran into this issue.  Seems when doing a paragraph animation, the audio will not play both in the developing mode and the review mode.  I tried several ways to no avail.  Went back to an old course and it did the same thing!  

So I went back to the Feb 15 load and all works fine.  I have not seen others with the same issue so not sure if it is just local to me or others.  

5 Replies
Ken Flieger

Join the club. THEY DO NOT EVEN RECONIZE THIS SCREW UP. I use copies of other courses as a template. All paragraph animation freeze the program, will not start, hangs, etc, etc. I reverted back to Feb version and now I have no idea when (IF) they will ever fix this in the future. Hence, The February update maybe my last update I even accept.

Jeff Foster

Yes I checked older courses and as you point out, they freeze.  So for now will need to stick with February load.  Hoping they fix this issue as I am sure it is catching folks off guard.  It took me a long time to figure out what the issue was.  Seems to be only when "Paragraph" animation is used.  

Thanks for this information as I thought maybe it was just my set up.  Glad (? ) to know that others are experiencing the same issue.  

Maria Costa-Stienstra

Hi, everyone!

We just released the fix for the issue reported where slides that have objects animated "by paragraph" do not load.

You'll want to update Storyline 360 in your Articulate 360 desktop app to ensure you're using the latest version (Build 3.62.27443.0). You'll find our step-by-step instructions here.

Please let us know if you have any questions by posting here or by reaching out to our Support Engineers directly.