Audio Branching Scenarios
Sep 19, 2016
Hello everyone,
I want to create an online learning activity that simulates the typical in-class role play. My challenge is, the activity needs to be a branching scenario.
It's a competency assessment, so I don't want to offer choices and branch from a selection. I need participants to speak their response to an inquiry, and then the scenario moves forward based on what participants say.
The point of this is also retrieval practice, so just to emphasize, I don't want to offer possible responses. The goal is to evaluate what participants come up with on their own.
I've been scratching my head on these one, considering chats, IMs, and texts where participant responses could be typed. Maybe there are other ways to assess an customer service competency online that I haven't thought of. If I were doing this in-class, I'd pair up the students and then double-jack or do a side-by-side to assess how competent participants are when responding to a calls from customers. But if I want to assess a complete call from beginning to end with online participants, I might have a challenge on my hands.
Just wondering if any of you have been able to approximate something like this using Storyline. Thanks!
3 Replies
Hi Kim,
First off- What a fantastic idea this is! Having personal experience with taking calls in a position, I can most certainly relate to the potential benefits of having this type of training available.
The ability to record a students voice in a Storyline 2 course is not something that's a built-in feature, however I would highly recommend sharing your thoughts with our Product Development Team by way of this form.
That being said, I did come across a few older threads that may give you some ideas on potential ways of accomplishing something of this nature. Take a peek at these:
I recommend also reaching out in our Building Better Courses forum. It's a fantastic melting pot of great design ideas and tips as well as folks with a wealth of instructional design knowledge and expertise!
Hope that's helpful for a starting point, I'll have to defer to the community for other ideas. If you do find a way to accomplish this that suites your needs, I would love to see the final result and I'm sure many others would be inspired as well! Feel free to share an example here in the community. :)
Thank you, Ali. I appreciate your response and suggestions. I'll be sure to check out those other threads. If we work out the details, I'll definitely share what we come up with.
Great Kim, looking forward to it! :)
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