Audio cuts when I replay the layer.

Nov 22, 2019

I have a problem with the audio on every slide of the project I'm working on.

I used a custom html5 timeline and a button to show the layer with the audio.

When I see the slide for the first time, the audio works fine but once I click the button to show the layer it cuts off a portion of the beginning audio. Similar to the issue reported here.

Here a link for the current status:
https://learndynamics.s3-eu-central-1.amazonaws.com/TestTraining/story_html5.html

12 Replies

V Raja

over 4 years ago11/22/19 at 10:43 am (UTC)

Can you share source file?

Michael Rische
Author

over 4 years ago11/22/19 at 10:46 am (UTC)

Here you go.

TestFile.story

over 4 years ago11/22/19 at 10:51 am (UTC)

are you using storyline 360?

Michael Rische
Author

over 4 years ago11/22/19 at 10:53 am (UTC)

Yes, with the latest updates.

over 4 years ago11/22/19 at 10:59 am (UTC)

Chect it once

in my system custom seekbar not come. but audio playing fine.

TestFile_raja.zip

over 4 years ago11/22/19 at 11:04 am (UTC)

Hi Michael,

Please check once.

Michael Rische
Author

over 4 years ago11/22/19 at 11:18 am (UTC)

Hello Raja,

thank you for your help! I checked your files and it works fine but once I insert the file for the custom seekbar I encounter the same issue as before.