Audio doesn't play when I plublished in Storyline

Aug 13, 2018

Hi, I did a course in Storyline and the audio works very well offline but when I published it on Success Factor only works in two slides of six. Do someone knows how fix it?

Sorry my english and thank you for yoy help!

3 Replies
Leslie McKerchie

Oh no, Lizeth!

Thanks for reaching out about the issue you're having with your audio.

  • Are you following the instructions here for publishing your Storyline 360 courses to an LMS?
  • Curious if you experience a similar issue with your audio if you upload the zipped published output to SCORM Cloud or if the issue is limited to your LMS?

If you need us to help you test or take a look, please feel free to share your .story file and let us know the slide(s) that you are having trouble with.

Alyssa Gomez

Thanks for sharing your file, Lizeth!

I saw the same thing you described. It looks like the "Suspenso 1" audio file on the slide master doesn't play on slide 1.3 or the slides that follow.

I'd like to enlist the help of our Support team on this, so I'm going to share your file with them. They'll test it and reach out to you again soon. ☺️

 

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