I just uploaded a project with audio but the audio just doesn't play. I have the audio on markers and works fine on different machines but not then uploaded. Help!!!!
Hey Renaldo! No hassle at all - glad you were able to get it working :)
Were you viewing locally and just needed to upload to the correct environment? If you were viewing in a supported browser and it wasn't working, please be sure to share that information with us to further investigate.
Thanks for coming back to me. I was using Chrome when I had the issue. I then used Firefox and things worked. I appreciate it and thanks to you guys. You have some amazing products with a support team that is second to none. You also have a guy working with you who is one of my heroes, Mr David Anderson. Have an outstanding weekend and keep up the great work Leslie.
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OK, I should have tried this before posting. I tried in another browser and it worked. Sorry if any hassle caused.
Hey Renaldo! No hassle at all - glad you were able to get it working :)
Were you viewing locally and just needed to upload to the correct environment? If you were viewing in a supported browser and it wasn't working, please be sure to share that information with us to further investigate.
Thanks for coming back to me. I was using Chrome when I had the issue. I then used Firefox and things worked. I appreciate it and thanks to you guys. You have some amazing products with a support team that is second to none. You also have a guy working with you who is one of my heroes, Mr David Anderson. Have an outstanding weekend and keep up the great work Leslie.
I'm sorry Leslie, it was Internet Explorer that I had the issue with not Chrome.
Hi Renaldo!
We are quite fond of David Anderson as well :) I'm going to share your sentiments with him.
As for your course, it sounds like you are experiencing the issue once uploaded to the correct environment.
If you'd like us to take a look at your project, please feel free to share the .story file.
Takes one to know one, Renaldo:-) As always, thanks for the kind words. Looking forward to seeing you again this November.
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