Audio file not playing when previous slide is automatically triggered

Jul 11, 2018

Hi all,

A few days ago, I developed a first module where the title screen comes up for 3 sec and then automatically goes to the next slide which has some narration playing. I uploaded that on the LMS and it worked all fine. Yesterday, I worked on Module 2 and realised that the audio file was not playing after the title slide. I tried everything to trigger the audio file differently - even changed the title slide set up to be controlled by the user and to go to the next slide when the timeline ends. All but in vain. Then, I set the title slide to be controlled by the user instead of automatically going to the next slide and tested. The audio was then playing fine. Finally, I when back to my first module and played the module from the output folder. To my surprise, I realised that the same was suddenly happening there too. Why this sudden change in behaviour? Has anyone experienced the same sudden issue?

Fred

1 Reply
Crystal Horn

Hi there, Fred.  It sounds like you had to work through a mystery there.  I'm sorry!  Is this happening in any specific browser, like Chrome?  It sounds very similar to the Chrome media autoplay policy that was put into effect.  Check out this article for more information.

If updating Storyline and/or Chrome doesn't resolve the issue so that you don't have to make design changes to your course, can you share your file here with me so I can run some tests?  Thanks!

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