Audio file won't replay!

Aug 16, 2016

Hello Heroes,

I'm hoping that someone may have experienced this before or can shed any light on the below.

I have a slide with three layers, all containing voice overs and separate seekbars. When a layer has been viewed, there is a trigger to hide it and return to the base layer. At this point, if the learner clicks the 'replay' button next to the seekbar, theĀ base layer will runĀ from the start (reset to initial state is working), although it won't play the voice over.

If the seekbar is clicked then the voiceover starts from the point clicked.

Is there a way to make sure that the voicover starts when the slide is restarted or is this a glitch in the software?

Any help would be much appreciated!

Many thanks,

Ollie

3 Replies
Leslie McKerchie

Hi Ollie!

This sounds like an issue that has been reported to our QA Team. I will add this thread for both user awareness and so that we can update when applicable.

In the meantime, the workarounds listed:

Option 1. Disable "Pause timeline of Base layer" on Slide layer properties.
Option 2. Delay the inserted Audio/Video by adjusting it for .2 seconds (or more) in the Base layer's Timeline.

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