Is there any other format that can be output from storyline for HTML5 other than mp3? Firefox 17 and 24 don't support it and I need them to play the audio.
No matter what I import, it exports the mp3 format.
HTML5 is currently not supported in firefox, it would be expected that this browser would use the flash player, all audio will be converted to MP3, you could try converting it to an MP4 instead.
Thanks for the response. I was under the impression that HTML5 was in fact supported in Firefox, I mean everything BUT the audio is doing just fine. It only seems to be the older versions not supporting the .mp3 codec that is the problem. What I was wanting to figure out is if I can output something other than .mp3 from Storyline.
Sorry it's been so long, to fix this i actually converted the audio files output by storyline and then going into the JS and adding the extension i wanted it to look for. It was a little bit of a pain, but to get the audio working in older versions of Firefox, it worked.
can you please post or hint at the "extension" you wrote in your forum post about?
Thank you very much :)
I guess it's a hack/change inside the storyline template files, to fix the audio playback and use a different format that works on all plattforms (chrome, ff, mobile safari..)
We ran into the same or a similar problem. We're trying to work around the issue from within storyline 2, but this is a lot of authoring work. (Basically we try to pause a layer or audio before it ends, so it won't be unloaded, but this is a bit messy)
Hello Beren! The replies above from Scott are a bit dated and I'm not sure that he is still subscribed to the thread here. You are welcome to utilize the 'Contact Me' option on the user profile if needed to reach out to the user directly.
9 Replies
HTML5 is currently not supported in firefox, it would be expected that this browser would use the flash player, all audio will be converted to MP3, you could try converting it to an MP4 instead.
Phil,
Thanks for the response. I was under the impression that HTML5 was in fact supported in Firefox, I mean everything BUT the audio is doing just fine. It only seems to be the older versions not supporting the .mp3 codec that is the problem. What I was wanting to figure out is if I can output something other than .mp3 from Storyline.
Sorry it's been so long, to fix this i actually converted the audio files output by storyline and then going into the JS and adding the extension i wanted it to look for. It was a little bit of a pain, but to get the audio working in older versions of Firefox, it worked.
Sorry I hadn't replied, HTML5 is supported in Firefox but Storyline and Studio do not support those browsers, glad you got it working
Nothing a little poking around won't cure. Thanks for the help Phil.
Glad you were able to get the assistance that you needed here Scott :)
Dear Scott,
can you please post or hint at the "extension" you wrote in your forum post about?
Thank you very much :)
I guess it's a hack/change inside the storyline template files, to fix the audio playback and use a different format that works on all plattforms (chrome, ff, mobile safari..)
We ran into the same or a similar problem. We're trying to work around the issue from within storyline 2, but this is a lot of authoring work. (Basically we try to pause a layer or audio before it ends, so it won't be unloaded, but this is a bit messy)
Hello Beren! The replies above from Scott are a bit dated and I'm not sure that he is still subscribed to the thread here. You are welcome to utilize the 'Contact Me' option on the user profile if needed to reach out to the user directly.
Thanks a lot -- I will do that :)
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