I am trying to import .wav files into a course. Every import triggers the error: "An error occurred while importing this file. Filename.wav does not appear to be a supported audio format."
Any insight would be greatly appreciated! Thanks in advance
Thanks for the quick reply! I moved everything to a local drive and still getting it. I'm working with the sound guy to see if he can tweak the files to 16 bit 44 KHZ PCM WAV to see if that makes a difference.
Have you had better results with one format over another?
3 Replies
Hi Fredrick
are the .wav files on your local drive? I've had this error trying to import them from an external drive
Hi Wendy
Thanks for the quick reply! I moved everything to a local drive and still getting it. I'm working with the sound guy to see if he can tweak the files to 16 bit 44 KHZ PCM WAV to see if that makes a difference.
Have you had better results with one format over another?
That's certainly the format that we recommend Fredrick as you can see in this documentation.
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