I am attempting to import a PowerPoint file onto Storyline 2 that has audio. Everything else imports just fine but audio is simply not to be found. I created a whole new PowerPoint with a couple of pictures and 1 audio file connected to it just to see if that file was somehow corrupted, and the same thing happened again where there was no audio to be find once imported to Storyline 2,
Sorry to hear you ran into this issue. What Storyline update are you on?
Also, are your audio files M4A? If so, you may find that importing a PowerPoint presentation with M4A audio files into Articulate Storyline, the audio files don't get imported.
This is a known issue. Storyline supports M4A files, but they're not currently importing from PowerPoint. You can work around this behavior by importing the M4A audio files into Storyline after importing your PowerPoint presentation.
You can read more about the steps to resolve this here and our team is continuing to investigate the issue as well for a permanent fix.
I believe I have the most current Storyline. I only downloaded it onto my computer a couple of weeks ago. The files are mp3. Based off what your saying I should have no issue importing my powerpoint presentation with the mp3 audio?
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Hi Matthew,
Yes audio does not import into the story file. We have been adding audio into the story file after importing the powerpoint slides.
I see. Thanks for the clarification.
Hi Matthew,
Sorry to hear you ran into this issue. What Storyline update are you on?
Also, are your audio files M4A? If so, you may find that importing a PowerPoint presentation with M4A audio files into Articulate Storyline, the audio files don't get imported.
This is a known issue. Storyline supports M4A files, but they're not currently importing from PowerPoint. You can work around this behavior by importing the M4A audio files into Storyline after importing your PowerPoint presentation.
You can read more about the steps to resolve this here and our team is continuing to investigate the issue as well for a permanent fix.
I believe I have the most current Storyline. I only downloaded it onto my computer a couple of weeks ago. The files are mp3. Based off what your saying I should have no issue importing my powerpoint presentation with the mp3 audio?
Hi Matthew! Yes, if you are utilizing the latest update and still having an issue, you may want to reach out to our support team here.
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