7 Replies
Christie Pollick

Hi, Kate -- Thanks for reaching out here, and I think I may be able to shed a bit more light on the issue you are experiencing. Please see below:

Audio in Articulate Storyline 2 Courses Stops Playing in Google Chrome 45-48 on Android Devices

There's a known issue with Google Chrome versions 45-48 on Android devices that may cause audio to stop playing in web pages. See Chromium bug 518863 for details.

Since Articulate Storyline 2 courses run in a web browser, audio in your HTML5 courses may stop playing when learners use Google Chrome 45-48 on Android tablets and smartphones.

Good news! Google fixed this bug in Chrome 49 for Android devices. Update your Chrome app to allow your Storyline courses to work properly.