Audio Issues in preview mode

Oct 10, 2017

I have created a course and uploaded audio, the audio works on the timeline, however, when I go to preview the slide to check the transition timing there is no audio in the play back. I thought it was because I messed something up with the layers, however, when I uploaded audio to a slide with no layers, I had the same issue. Any suggestions on what I did wrong. I have never run into this problem before.

 

Uploading the two slides I was working on if anyone is able to help look at these it would be appreciated.

1 Reply
Alyssa Gomez

Thanks for sharing your file with me, Heather! I was able to hear audio when previewing the course, so let's try and narrow down why it isn't working for you?

  • Are you working from your local hard drive?
  • Can you hear audio when previewing other Storyline files? (To test this, open a new Storyline file and insert an audio clip on a blank slide. Then, preview the slide.)

If you can't hear audio in any file, then a recent Adobe Flash Player update may be the problem. The good news is it's easy to fix--here's how!

Let me know how it goes. 🙂

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