Audio Issues when Publishing HTML File

Aug 12, 2014

Hi There,

I'm having some issues with the audio track when I publish my story. Note, it all works perfectly when I preview in Articulate Storyline, the error occurs when I try to run the published file.

I have some basic animations in the storyline, and I've timed them to run very specifically with certain parts of the audio. However, after publishing, the animations are lagging about a second behind where they should be.

As well, after I published, if I used the next button to skip a slide before the audio track finished, the audio would then only work for every other slide (the animations would still run, but the audio was silent).

Do you have any suggestions as to how I may fix these errors??



1 Reply
Ashley Terwilliger-Pollard

Hi Carly and welcome to Heroes!

Are you testing the published output within the intended environment or locally? You'll want to test within the intended publish environment to ensure there isn't any odd behavior which could occur from security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

If you're still having difficulty with the published output, we'll want to take a look at your .story files to see how the course behaves.