Audio not importing from PowerPoint Jan 26, 2017 By J P I am using SL2 and None of my audio will import with my pptx. I am using version 11. Ideas as everything I have read says this should have been fixed in version 8. Thanks!
Alyssa Gomez Staff 7 years ago01/26/17 at 6:40 pm (UTC) Hi there J P! Sorry you've run into this! You mentioned you're on the latest version of Storyline, so we can rule that out as the culprit. You'll want to review the steps here to ensure you're following the import process correctly, and also confirm that your powerpoint file and .story file are both saved to your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. If you're still having trouble, perhaps you could share the PowerPoint file here, and we could try the import on our end?
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Hi there J P!
Sorry you've run into this! You mentioned you're on the latest version of Storyline, so we can rule that out as the culprit.
You'll want to review the steps here to ensure you're following the import process correctly, and also confirm that your powerpoint file and .story file are both saved to your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
If you're still having trouble, perhaps you could share the PowerPoint file here, and we could try the import on our end?
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