Audio not playing after leaving slide
May 28, 2015
By
Whitney Lowe
I have a presentation with audio on several slides. There is an option for them to click a button which opens a new web browser tab to see an example of what is being described in the audio. I have set up a trigger to pause the media when they click on that button and leave the course screen. However, when they return I would like to have the option for them to start the media back up again. What occurs is that according to the seek bar the audio is playing again when they return to that slide, but you can't hear it. Any idea what might be happening there
13 Replies
Hi Whitney! Would you be able to share your .story file for someone to take a look? It sounds different than the layers/base layer information shared here.
Sure thing. Here is the .story file attached.
Hi Whitney! I do not see a file attachment. Did you happen to respond via e-mail? That does not allow attachments to come through.
OK, I'll try it again. I attached the file from inside the post, but looks like it didn't come through.
I will try it again. I keep getting error messages when I try to attach it through the form discussion here.
OK, now looks like it came through twice. Sorry...
Hi Whitney!
Would something like this work better for you? Having the user have to hit play again when they get back to this slide:
http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/stp19mnqih7qfn1go11ssd081tpc4/story.html
*I turned the menu on for easier testing*
Hi Leslie:
Thanks again for taking a look at this. It is actually doing the same thing. You click on the link, it opens a new browser window with the additional resource to view. When you return to the original browser tab the seek bar is continuing to move as if the slide is playing, but there is no audio. I can't see what was changed. Can you let me know what you did that was different?
I just noticed that you have more than one in your course, so it may help for me to mention that I only edited the slide named systematic reviews :) Do you see the difference there? I apologize as I did not look much further into the course until we knew if that would work for you.
Yes, sorry, I had looked at a different one. That is exactly what I want to happen. How did you set that up?
Hi Whitney!
If you take a look at the file that I attached, you can see that I changed the order of your triggers and paused the timeline when the user clicked instead of saying pause media as you did. Since the audio is on the timeline, this gives the user the control you are looking for.
Your original:
Update:
Perfect and thanks!
No problem Whitney :) Sorry for that bit of confusion between us.
This discussion is closed. You can start a new discussion or contact Articulate Support.