Audio not working in LMS SCORM 2004 2nd edition output

Aug 30, 2020

Hi Team,

I have this course and the audio at two random slides isnt playing when watching the LMS output on Google Chrome.

I have the latest version of storyline 360 installed at my end. Can someone suggest a workaround?

1 Reply
Ren Gomez

Hi Niharika,

I'm sorry to hear you're running into audio issues with your course! Just to confirm, are you only experiencing missing audio once you publish your course to your LMS?

  • Does it work as expected while previewing?
  • Have you tried a different browser to see if it works there?

You can also try testing your file in a different environment, such as SCORM Cloud, to see if the issue might be LMS related. Our support team would be happy to take a look and lend you a hand with testing. Feel free to share your .story file using the link below.

This discussion is closed. You can start a new discussion or contact Articulate Support.