Audio not working on a project that has been upgraded to Storyline 360 Jun 08, 2017 By Meghan Markie When I hit "play" on the audio, the playhead doesn't move, and the audio doesn't work in preview mode. This is a project that was originally built in SL 2 and has been upgraded to SL 360. Can you please help? Thanks in advance!
Wendy Farmer Hero almost 7 years ago06/08/17 at 10:06 pm (UTC) Hi Meghan are you able to share the story file - might be easier for someone to offer a solution if they can work with your file
Leslie McKerchie Staff almost 7 years ago06/12/17 at 2:32 am (UTC) Hey Meghan! Looks like Wendy has popped in to assist here. I agree, it would be best to see the file. Just let us know the slide(s) in question as well. You can either add to your reply here within the forums via the 'Add Attachment' option: Or if you need to share privately, you may do so here.
Meghan Markie Author almost 7 years ago06/19/17 at 1:55 pm (UTC) Thanks! I'll share privately as this is an internal-only course. Appreciate your help!
Leslie McKerchie Staff almost 7 years ago06/19/17 at 2:11 pm (UTC) Sounds great. Feel free to share your case number as well and I'll follow along :)
4 Replies
Hi Meghan
are you able to share the story file - might be easier for someone to offer a solution if they can work with your file
Hey Meghan!
Looks like Wendy has popped in to assist here.
I agree, it would be best to see the file. Just let us know the slide(s) in question as well.
You can either add to your reply here within the forums via the 'Add Attachment' option:
Or if you need to share privately, you may do so here.
Thanks! I'll share privately as this is an internal-only course. Appreciate your help!
Sounds great. Feel free to share your case number as well and I'll follow along :)
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