Audio not working on some slides with specific triggers but work on other slides with same triggers
Mar 04, 2019
Hi, I've gotten helpful advice from some other threads to create variable triggers in Storyline to pause/stop audio on a slide with branched activities so that when a user returns to that slide, it doesn't play the audio again.
The solution works with 2 of 4 slides, but the other 2 do not work. Of the 2 "problem slides", the audio does not play at all the first time you encounter that slide. I've triple-checked to make sure the triggers are input correctly. You can see the slide attached for screenshots. The first image is the first trigger, second image is the second trigger, the third image shows what I see in the slide triggers pane on the right.
I checked that the slide properties are all the same. They are all "Resume saved state" when revisting.
What else might I be missing? When I remove the variable triggers on the "problem slides", the audio resumes on the first encounter, but then I have the issue of the audio re-playing when I return to it.