Audio not working properly Feb 07, 2018 By Sarah Pirrera When my slide transitions from one slide to the next, the audio doesn't work. However, if I rewind or click on the slide, the audio will work. This is only happening on 1 of 3 slides. I cannot find the disconnect.
Lizzie Angell 6 years ago02/07/18 at 4:25 pm (UTC) try putting the audio so it doesn't sit on the very first 'frame'
Alyssa Gomez Staff 6 years ago02/08/18 at 5:45 pm (UTC) Hey Sarah, I'm happy to help you figure this out! Can you tell me the exact Storyline version number are you using? To check, click Help >> About Storyline. And if you don't mind sharing a copy of your file with me, that would be helpful, too!
Sarah Pirrera Author 6 years ago02/20/18 at 3:12 pm (UTC) I am on Storyline 2. How would I go about sharing a copy of the file?
Alyssa Gomez Staff 6 years ago02/20/18 at 3:15 pm (UTC) Thanks, Sarah! To share your file with me, simply click here, and attach the file to a new thread comment. I'll be standing by!
Sarah Pirrera Author 6 years ago02/20/18 at 3:24 pm (UTC) I am unable to attach the whole folder. Is there a specif file within it you want?
Sarah Pirrera Author Lizzie Angell 6 years ago02/20/18 at 3:35 pm (UTC) Thank you Lizzie! I think that worked!
6 Replies
try putting the audio so it doesn't sit on the very first 'frame'
Hey Sarah,
I'm happy to help you figure this out! Can you tell me the exact Storyline version number are you using? To check, click Help >> About Storyline.
And if you don't mind sharing a copy of your file with me, that would be helpful, too!
I am on Storyline 2. How would I go about sharing a copy of the file?
Thanks, Sarah!
To share your file with me, simply click here, and attach the file to a new thread comment.
I'll be standing by!
I am unable to attach the whole folder. Is there a specif file within it you want?
Thank you Lizzie! I think that worked!
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