audio of published video is messed up Dec 20, 2012 By Berno van Soest Hi, I've inserted some mp4 video which playback OK when previewing but when published to audio is barely audible and seems to be pitched or sped up. This started today when I was replacing some raw footage with the edited version of the video. Any info would be greatly appreciated! Thanks in advance, Berno van Soest.
Berno van Soest Author over 11 years ago12/20/12 at 5:49 am (UTC) Apparently the problem was in the audio track of the video itself. Some kind of phase or left/right channel only problem. Question remains why preview can handle this while publish can't. Greetings, Berno.
Peter Anderson Staff over 11 years ago12/20/12 at 9:23 am (UTC) Hey Berno! Are you able to share the file so we can test it out? You can attach it to this thread, or send it privately here. Thanks!
Berno van Soest Author over 11 years ago01/02/13 at 12:27 am (UTC) Hi Peter, I've send a couple of files for you to test via the submit a support case page.
Peter Anderson Staff over 11 years ago01/02/13 at 8:03 am (UTC) Thanks Berno! Looks like Miker has your case now. Leaving your case number here for my reference (00311266).
4 Replies
Apparently the problem was in the audio track of the video itself.
Some kind of phase or left/right channel only problem.
Question remains why preview can handle this while publish can't.
Greetings, Berno.
Hey Berno!
Are you able to share the file so we can test it out? You can attach it to this thread, or send it privately here. Thanks!
Hi Peter,
I've send a couple of files for you to test via the submit a support case page.
Thanks Berno!
Looks like Miker has your case now. Leaving your case number here for my reference (00311266).
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