Audio on 1st Slide doesn't Play Until After Viewing Other Slides

Sep 25, 2019

Hi. After publishing to LMS with html5 and include Articulate player enabled, when I "View Project," the audio for the first slide does not play. However, if I proceed to the next slide (or jump to any other), that audio plays. Then if I return to the first slide, it plays fine. Any ideas?



3 Replies

This is a browser issue caused by security updates in most (all) modern browser that block auto-play functionality (passive user) but allow it once a user has engaged/interacted with the page (active user).

The solution is to add a "course entry slide" prior to your first slide.  Once the user clicks "next" or "begin course", they have met the "active user" requirements of the browser and your media should play just fine.

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