Audio on ipad??
Mar 18, 2013
By
David Holley
Hi Folks;
Recently started developing modules for our LearnCenter (Taleo) using Storyline. I build a 10Mb training module with audio on each slide. Module automatically advances after slide done. Published with HTML5 box checked. Problem: the training module plays fine on my PC direct or through the LMS system, NO audio is showing up on my ipad or iphone devices, module plays fine though. I am using the latest software on the ipad IOS 6.1.2 and latest updates in Stroyline. Any help would be great. Thanks
4 Replies
Hi David. Welcome to E-Learning Heroes,
First, please take a look at the article below and see if the solutions listed fix the audio problem:
Articulate Support > Audio or video is missing in mobile Safari
You may also want to make sure you have "Private Browsing" disabled in Safari:
Articulate Support > HTML5 output doesn't load correctly in Safari with Private Browsing enabled
I hope this helps!
Hi Christine;
I have IOS 6.1.2 on my ipad and just received the Storyline software last Wednesday and it is up to date. Audio is fine on PC but not on ipad or iphone. Not a great start with new software. Alot of programs seem to have issues with HTML5 and ipads
Hi David,
HTML5 is not my personal favorite, putting it mildly..
I totally understand the frustration with the limitations and I'm sorry that you're having to work with this.
I'm hopeful that one day we won't need to use the workarounds for it, but in the meantime, I certainly hope it's helped, at least a little bit.
Good luck with the project David, I hope it goes well
Thanks!
Christine
Hello, David!
Safari on iPad has some media playing limitations: it's impossible to auto-start audio or video on iPad, user have to click button to play media file.
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