Audio Quality in Storyline

Have you tried adjusting the quality settings, as described here?

Hi Michael,

Thanks for your reply. 

Yes, I usually amend the quality of media in the publishing settings. Although when I export an audio in a slide to an mp3 file to use somewhere else; the quality gets distorted completely. Is there anything that can be done to prevent that? 

Hi Zanel,

Is the audio something you recorded in Storyline? If you'd previously inserted it into Storyline, do you still have the original media file to use elsewhere? 

Another option is I know folks have looked into the published output folder to pull out copies of media - that would allow you to access the media with the quality settings you had set in Storyline. The files are named with a unique string of characters, so there isn't an easy way to spot them, you'll need to open each audio file to identify it. 

Hi Ashley, 

The audio is recorded in Storyline. 

Looking for the audio in the output folder works, that file seems to play fine. 

Thank you so much.

Glad that'll work, Zanel! 

Let us know if you need anything else.