Audio starts playing automatically
Nov 05, 2013
I have created a short course that consists of two 20-minute videos followed by a quiz. The introductory slide has three buttons: View the First Video, View the Second Video, and Take the Assessment. The first two buttons each link to the slides containing the respective videos, which are set to play automatically when the slides start.
When I tested it locally, it worked fine, but a remote tester has reported that the audio for the first video started playing while she was still reading the introductory slide, before she had clicked on the "View the first video" button. I checked, launching the course from our LMS, and experienced the same issue in Chrome, although not in Firefox.
Does anyone have any idea why this audio would start playing automatically, and what I can do to make it behave?
3 Replies
Hi Julie,
There was a similar issue here, that Pete shared a workaround for and his original problem was reported to our QA team. If you'd like us to confirm that your experiencing the same behavior, I'd encourage you to send your .story file along to us here.
I think my issue might not be the same as the one you've indicated, as there are several differences:
However, I'm more than happy to upload my .story file for you to take a look at - I will do that right now.
Thanks!
Thanks Julie, I thought the issues seemed similar, although not exact and then it's always best to test your .story file. If you'd like to let me know the case number once you submit it I'm happy to follow along.
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