Audio Stopping when layer launches

Jul 12, 2017

Hi

I have a slide with audio on the base layer - it starts playing when the slide starts but i also need another layer to appear as soon as the slide starts.

Within a second of that layer starting, the audio on the base layer stops.

The layer properties shouldn't be causing this:

but I cant figure out what to do to keep the audio playing in the background.  I have tried re-adding the audio and changing the trigger for the launch of the layer but still the audio stops after a second.

Ideas?

Thanks

Graham

1 Reply
Walt Hamilton

My first trouble shooting step would be to load the slide and not show the layer. Does the audio continue to play? If so, the problem is the layer, or the method of launching the layer, or what's on the layer.

Can you move to the next slide, or is this a problem only when previewing one slide?

My third trouble shooting step would be to attach the .story file here, and see if somebody can spot the problem.

This discussion is closed. You can start a new discussion or contact Articulate Support.