Audio Track is Duplicating Sections
Apr 30, 2019
By
Jay Cooper
I'm having a problem where my audio track seems to be duplicating portions of itself. Example: If the audio track is "He went to work today", when I open Edit Captions, the audio track now sounds like "He went went went went to work today today today today".
I'm using Articulate 3, the audio files are .mp3, and this is happening after I've added closed captioning and I go back in (new session) to make an edit.
It isn't happening with every file or every time I go in, but this is my first use of Articulate so I can't say for sure how pervasive the problem is.
Any help with what's going on and, more importantly, if it can be fixed, could be greatly appreciated.
v/r
Jay
3 Replies
Hi, does the problem persist after you publish (or preview) and view the whole story? I have added in captions using SL3 and haven't encountered this issue so far, but it might be a new bug.
The first time I had this problem I preview the scene without closing out the files and the error could be heard during the preview. This time, I noticed the problem at the end of the day yesterday. I just re-opened the file and previewed the scene and the error doesn't seem to be there now.
Hi Jay,
Glad to hear that things seem to be working as expected now, but be sure to reach out if you run into an issue again.
Please be sure that you're working locally (typically your C: Drive) with your software, project files, and assets.
Here are some other tips to follow as well.
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