For example, if I am on slide #1, listening to audio and advance to slide #2 and then return to slide #1 the audio doesn't "reset" to the beginning. It picks up where I left off. I want the audio to "restart" at the beginning each time I return to the slide. How do I do that?
if you can share a couple of the slides where this is happening so we can set the exact setup of your file. You may have pause timeline ticked on layers, you may be using variables and triggers to stop start audio - it's hard to say.
If you're happy to share publically here on the forum just upload the .story file using the grey 'add attachment' button at the bottom of the post or you can click on my profile and contact me via email and send that way.
I'm not Articulate staff so if you need to share it privately with them you'd need to log a support case
the file you sent has the slides revisit option set to 'automatically decide'.
I played the Introduction slide for a few seconds then clicked 1 to go to roles and responsibilities and the audio played then I clicked the previous button to return to Intro slide and it started the audio again. The audio on the Roles and Responsibilities slide didn't restart so I changed the revisit to 'reset to initial state' and it works. I think it's confusing to have the back button and the previous button but that's just me. Also there are two intro slides one with audio and one without.
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Make sure you set the slide properties to 'Reset to initial State'.
I'm experiencing that on layers in my presentation. Each is set to 'Reset to Initial State' but the audio doesn't restart. What would you suggest?
Hi Lynn
is the main slide set to 'reset to initial' or just the layers?
Both the main slide and the layers.
Hi,
I'm nearing the end of my project. Is there any direction you could give me to fix this for the client?
Thanks!
HI Lynn
if you can share a couple of the slides where this is happening so we can set the exact setup of your file. You may have pause timeline ticked on layers, you may be using variables and triggers to stop start audio - it's hard to say.
What's the best way to get to you? Any specific way to save?
If you're happy to share publically here on the forum just upload the .story file using the grey 'add attachment' button at the bottom of the post or you can click on my profile and contact me via email and send that way.
I'm not Articulate staff so if you need to share it privately with them you'd need to log a support case
Hi Wendy,
Thank you. Here's a few pages of the file. I appreciate your help.
Hi Lynn
the file you sent has the slides revisit option set to 'automatically decide'.
I played the Introduction slide for a few seconds then clicked 1 to go to roles and responsibilities and the audio played then I clicked the previous button to return to Intro slide and it started the audio again. The audio on the Roles and Responsibilities slide didn't restart so I changed the revisit to 'reset to initial state' and it works. I think it's confusing to have the back button and the previous button but that's just me. Also there are two intro slides one with audio and one without.
See Peek Video
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