Perhaps the MIME for playing MP3-files has not been installed on your LMS. Ask your IT-people to verify this... It happened to us when video's were not played...
Have you tested your course in SCORM Cloud? Or can you share the .STORY file here?
I'd be happy to take a look and see if I experience the same issue with the audio. If we can both hear the audio outside of the LMS, it may very well be an issue with the LMS.
Also, out of curiosity, are you able to hear your colleague's course audio? Not sure if maybe she mentioned that they were working, or if you tried viewing it on your machine.
5 Replies
Hi Mary,
Perhaps the MIME for playing MP3-files has not been installed on your LMS. Ask your IT-people to verify this... It happened to us when video's were not played...
Cheers
Geert
They've been using the same LMS for many courses prior to this one - would they have already found out if something wasn't installed?
Hi Mary,
Have you tested your course in SCORM Cloud? Or can you share the .STORY file here?
I'd be happy to take a look and see if I experience the same issue with the audio. If we can both hear the audio outside of the LMS, it may very well be an issue with the LMS.
Thanks!
My colleague's SL courses are playing just fine so it must be something with mine.
I'm trying it in SCORM Cloud now.
Hi Mary,
Sounds good, let us know how it goes.
Also, out of curiosity, are you able to hear your colleague's course audio? Not sure if maybe she mentioned that they were working, or if you tried viewing it on your machine.
Thanks!
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