Audio won't play in preview

I have created a slide that incorporates a video and this is working very well.  I want to additionally add a voice over using my headphone mic.  I have inserted this voice over into the slide and when I play it in the 'editor' tool it works fine.  However when I preview the slide it won't play.  What am I doing wrong?

 

Mary Field

3 Replies
Mary Field

I seem to have resolved the problem by closing the Storyline project then
re-starting. It seems like every time there's a Window's update it fiddles
around with some of my programs and I have to go back to the drawing board.
One day everything works then, at midnight the Microsoft elves start their
day and by morning I'm in the middle of a muddle.

Thanks,

Mary