Automatic layer triggers

Hello,

I have a question about the layer triggers in Storyline.

The following triggers always appear automatically within the layers correct, incorrect and try again:

- jump to next slide when timeline ends

- hide layer (this layer) when timeline ends

For the project I'm making with Storyline I want children to press a button themselves to jump to the next slide, so they can take as much time as needed with the feedback on the layer.

Is this some kind of setting in Storyline and if this is the case, how can I change it? Because at the moment, I'm deleting all layer triggers by hand in every slide. It would be very handy if this could be taken care of automatically

Thanks in advance!

Stephanie

38 Replies
Ashley Terwilliger

Hi Stephanie,

When I create a question within Storyline and look at my feedback layers, the automatic triggers I receive are "hide this layer" when the user clicks and jump to next slide when the user clicks - generally connected to the continue button. Have you set up something differently within a feedback master perhaps?

Stephanie Kerckaert

Thanks for your response, Ashley.

However, I am not using a feedback master at the moment. I have tried it now to see if the problem can be solved this way, but even with the use of a feedback master, it is still the case that these two layer triggers (jump to next slide and hide slide layer when timeline ends) appear every time I edit a question and press the 'save and close button', even if I use a feedback master where there 's only the trigger to jump to the next slide when the user clicks a specific button.

Does anybody else know what to do with this?

Ashley Terwilliger

Hi Stephanie,

My apologies for not understanding the first time - that you remove these triggers, set your own, and then go to edit your question again and these triggers are automatically recreated. I've gone ahead and submitted a case on your behalf with a test file I created, but when you here from our team please feel free to share your actual file with them as well. I'll follow along as well. 

Susan Smith

I am experiencing this same problem. the "hide layer when the timeline ends" and "jump to next slide when the timeline ends" are both created automatically whenever I'm editing my course. These are not included in the master and can pop up at random. It is very frustrating and slows down my production. A resolution would be most welcome and I will be watching this forum like a hawk in the meantime. Thank you!

Ashley Terwilliger

Hi Susan and welcome to Heroes!

I'm sorry to hear that this is causing you difficulty as well. Just to confirm, these triggers appear on the feedback layers when editing a question slide - not just any content slide? I checked in on the QA report, and it's still with our team so I don't have any further updates to share. When we have additional information we'll be sure to post here in the forum to keep you all updated. 

Cynthia Paré

Hi everyone!

If it can be of any help to find a solution to fix this bug, I noticed that the triggers always reappear on my feedback layers when I click to open the "Edit pick one (or any other type of question)" panel. As soon as you get out of that panel, the triggers reappear.

I'm working on a final quiz with multiple question slides and this issue is really time consuming :( I hope there will be a solution for it soon.

Thanks!

Adrian Martin

Hi everyone,

I have a good fix!

There is something you can do to avoid the frustration of removing the layer triggers that automatically get added every time.

From the get-go when creating your quiz questions the first time, set the timeline of your Correct and Incorrect layers to 2 or 3 minutes right away. That way if the "Hide and Jump to next slide when timeline ends" triggers suddenly re-appear by themselves randomly without you noticing, those triggers will only activate 2 or 3 minutes later when the learner is taking the quiz, thus giving him/her enough time to read the feedback and click on the Continue button that you added in.

The good part is that you only have to change the layer timeline duration once for each question when you create them, and it avoids any further issues forever!

I suggest you all try this until Articulate finds the way overdue solution they have been looking into for over 2 years :)