I just started getting this error. I adjusted my memory in performance and it hasn't changed a thing. This error is preventing me from executing anything like opening up the player, previews, etc. Does anyone have a clue what is going on and what I might be able to do about it?
Thanks. I'll try those solutions but as it looks from the outset, I have met those requirements and the issues are still happening. I'll keey ya posted.
Hi Stephen! Looks like Jacob has provided you with some fantastic links to assist you here, and between this post and your post here, I think that this troubleshooting article will be your best bet.
3 Replies
Hi Stephen,
Ensure you have the latest update to Storyline installed.
Please refer to the following threads regarding this issue.
thread 1
thread 2
and thread 3
If the suggestions mentioned in the threads above do not help your situation, you may wish to consider contacting the Articulate Support Team.
Thanks. I'll try those solutions but as it looks from the outset, I have met those requirements and the issues are still happening. I'll keey ya posted.
Hi Stephen! Looks like Jacob has provided you with some fantastic links to assist you here, and between this post and your post here, I think that this troubleshooting article will be your best bet.
This discussion is closed. You can start a new discussion or contact Articulate Support.