I've got a Storyline course that launches in iPAD player but the Available Offline slider doesn't show. I've checked the option in the Publish window. The course works when I connect to the internet and sends test results back to the LMS - I'm using RISC VTA LMS which is TinCan API compatible.
Welcome to Heroes. I am sorry to hear about your issues. If you wouldn't mind sharing your .story file with us, we can take a look and see if we can't get you fixed up.
The "Available Offline" slider does not appear in the Articulate iPAD player for my course (see attached). I have the course hosted in an LMS - RISC VTA (http://www.risc-inc.com/). I am working with the LMS developers on testing the TINCAN API with their LMS. We can get the course to send test results from the iPAD player back to the LRS/LMS - it's just the offline viewer part that is not working
I am from Texas and took your quiz. 100%. Anyway, when viewing the quiz from the player, there is no option to choose offline viewing. You see that when you click for the library. When you select the course from there, you should see the slider for offline viewing. It was there for me.
What is NOT working is the published TinCan API version that is coming from the LMS. This one is not showing the slider when you launch it in the Articulate player. If you want to test it, I can give you access to the LMS BUT I prefer not to do it through the public forum.
I am having the same problem with the "Available Offline" option not being available / visible for my course through the Articulate Mobile Player app. I published the course with Storyline to our Articulate Online account with the option checked to allow downloading for offline viewing.
I have another course that is very similar, and the option works just fine.
If anyone has any ideas, I would greatly appreciate it.
My other course is hosted on Articulate Online as well. But I just removed it from my app and launched the course again and it is no longer available. This must be a recent switch. That is too bad; offline iPAD viewing + Articulate Online was the reason why my company decided to use Storyline. Is there any chance of the option coming back?
There are changes coming to Articulate Online, but I don't have a timeline on when offline viewing will become available. I'll look into it and as soon as I know something I'll post it here.
In the meantime, if you wouldn't mind submitting a feature request for this, I would appreciate it.
Sorry for the confusion. As Adrian mentioned above, we don't have a timeline on when offline viewing for Articulate Online will become available.
Storyline gives you the option to allow users of the Articulate Mobile Player app for iPad to download content for offline viewing. However, Articulate Online requires an Internet connection to view and track content. As a result, we've currently disabled the ability for courses hosted in Articulate Online to be viewed offline in the iPad app.
I'd encourage you to submit a feature request with us, if this is something you'd like to see in the future.
This may be a 3 year old discussion but I'm afraid it's still relevant. I have tried exporting in several formats to several hosts (most recently TCAPI+SCORM1.2 to both Talent LMS and Articulate online. In neither host did I get offline accessibility and I have spent literally hours online trying to figure out why this isn't happening. Unfortunately most discussions around the subject are very old, and my personal support experience is mainly redirecting me to Help pages on this site that contain very little information (be it simple and direct, still missing additional important details most of the time), and also are mostly very old so their content may no longer be relevant.
In no situation have I actually seen the 'download for offline viewing' button available, other than the example given by Articulate on this site.
18 Replies
Hi Debbie,
Welcome to Heroes. I am sorry to hear about your issues. If you wouldn't mind sharing your .story file with us, we can take a look and see if we can't get you fixed up.
Always Happy to Help,
Adrian
The "Available Offline" slider does not appear in the Articulate iPAD player for my course (see attached). I have the course hosted in an LMS - RISC VTA (http://www.risc-inc.com/). I am working with the LMS developers on testing the TINCAN API with their LMS. We can get the course to send test results from the iPAD player back to the LRS/LMS - it's just the offline viewer part that is not working
Hi Debbie,
Are you viewing the course via HTML5 and Safari or via the Articulate Mobile Player. Offline viewing is only available via the app.
Adrian
Viewing via the player. Tried a web version and it shows the slider - http://cii-ftp.com/TINCAN/story.html.
The LMS is using the Rustici LMS/LRS engine.
Hi Debbie,
I am from Texas and took your quiz. 100%. Anyway, when viewing the quiz from the player, there is no option to choose offline viewing. You see that when you click for the library. When you select the course from there, you should see the slider for offline viewing. It was there for me.
Adrian
Yes - that's correct. That part is working.
What is NOT working is the published TinCan API version that is coming from the LMS. This one is not showing the slider when you launch it in the Articulate player. If you want to test it, I can give you access to the LMS BUT I prefer not to do it through the public forum.
Hi Debbie,
Check your email.
Adrian
I am having the same problem with the "Available Offline" option not being available / visible for my course through the Articulate Mobile Player app. I published the course with Storyline to our Articulate Online account with the option checked to allow downloading for offline viewing.
I have another course that is very similar, and the option works just fine.
If anyone has any ideas, I would greatly appreciate it.
Hi Keith,
Welcome to Heroes. Check out this link. Where is your other course hosted?
Always Happy to Help,
Adrian
My other course is hosted on Articulate Online as well. But I just removed it from my app and launched the course again and it is no longer available. This must be a recent switch. That is too bad; offline iPAD viewing + Articulate Online was the reason why my company decided to use Storyline. Is there any chance of the option coming back?
Hi Keith,
There are changes coming to Articulate Online, but I don't have a timeline on when offline viewing will become available. I'll look into it and as soon as I know something I'll post it here.
In the meantime, if you wouldn't mind submitting a feature request for this, I would appreciate it.
Adrian
Hi,
but how do I view my course on ipad in offline mode? The app does not appear the option Available Offline slide.
Helpme!
Thank you!
Hi Rosy. Welcome to E-Learning Heroes!
There's a pretty helpful article you may want to check out
How to view Storyline content on an iPad without an internet connection (offline).
Let us know if you have any questions!
Christine
Thanks, I would like to know how to do Articulate online to download and view the course on ipad offline...
Hi Rosy,
Sorry for the confusion. As Adrian mentioned above, we don't have a timeline on when offline viewing for Articulate Online will become available.
Storyline gives you the option to allow users of the Articulate Mobile Player app for iPad to download content for offline viewing. However, Articulate Online requires an Internet connection to view and track content. As a result, we've currently disabled the ability for courses hosted in Articulate Online to be viewed offline in the iPad app.
I'd encourage you to submit a feature request with us, if this is something you'd like to see in the future.
Thanks again Rosy!
Hi,
thank you! I recommend that you specify this limit articulate online. I did buy my own company storyline for this function ...
This information does not appear on the site.
Thank you.
Hello,
This may be a 3 year old discussion but I'm afraid it's still relevant. I have tried exporting in several formats to several hosts (most recently TCAPI+SCORM1.2 to both Talent LMS and Articulate online. In neither host did I get offline accessibility and I have spent literally hours online trying to figure out why this isn't happening. Unfortunately most discussions around the subject are very old, and my personal support experience is mainly redirecting me to Help pages on this site that contain very little information (be it simple and direct, still missing additional important details most of the time), and also are mostly very old so their content may no longer be relevant.
In no situation have I actually seen the 'download for offline viewing' button available, other than the example given by Articulate on this site.
Any help would be appreciated.
Hi Erez! The offline viewing option that you see in the software during publish is specific to viewing the content in the Articulate Mobile Player.
This discussion is closed. You can start a new discussion or contact Articulate Support.