Avenir Next with bold appears italic

Jan 03, 2020

Hi there,

When I open a storyline file that was made in storyline 2 and update it to Storyline 3, any Avenir Next with bold looks italic. 

We are having to change all those to Avenir Next Demi Bold without bold applied to it because it no longer matches the style guide for our company. 

This only happens on windows, not on the mac that one person has. 

How it looks on a published Storyline 2 File:

storyline2

How it looks in Storyline 3, Avenir Next with bold applied: 

avenir next with bold

How it looks in Storyline 3, Avenir Next Demi Bold

demibold

Pictures to give an idea what I mean.

Any help here? 

2 Replies
Lauren Connelly

Hi Christa!

I found a discussion that seems to be what you're experiencing! 

Are you using the Modern Text Rendering feature? This feature locks the font in place to ensure the font is displayed the same in all browsers.

If Modern Text Rendering is already activated, then there are two more areas to look at. First, we'll need to make sure the font isn't blocked, and secondly, we'll want to see if the server isn't displaying the font correctly! Not to worry, both of these changes are listed in detail here!

If you still see issues with the font, we'll bring in our brilliant Support Engineers to continue investigating. You can begin working with them by using this link to submit a case. I'll make sure to follow along to see where the culprit is!

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