AVI and MP4 in SL 2

Hi there, Peter.  Can you share the video file with me here for testing?  Also, where on your computer is the video file stored?

I would expect those files to work since they're both supported formats for video in Storyline 2.

Hi Crystal,

Sorry for the late reply. I still have troubles to receive emails from Articulate. Nothing in the SPAM folder.

The files are stored on the C:\-drive.

Hi Peter!  Thanks for including the .mp4 file.  When I tried to play it in Windows using Windows Media Player and VLC Media Player, it didn't have any video elements.  It appeared to just be audio.

I got the same message you did when trying to insert it as a video in Storyline.  I then tried to insert it as an audio file, and it was accepted.

Do you have a media player that is showing this file as a video?  Is it possible that it is actually just an audio file with no video?

Hi Crystal

It is a MP3 file originally. But I convert it to a MP4 because in Storyline if have nav controls. An audio file doesn't has any contols like a play bar or pause and stop on de mp3 file.

Still I don't get any mail from artiulate in my gmail. Can you help me.

Hi Peter,

How did you convert it to an MP4 file? I know that's what a few folks had shared as a workaround since the audio files don't have any controls, but I hadn't seen a similar error message. Have you run into this only on this one video or any other video files? 

Also, for the mail from Articulate - I looked and I don't see any ELH emails being sent to you, so my guess is that you're not subscribed to the Forum discussion? Look at the top of any forum discussion and you'll see "Subscribed" if you're set to receive those updates.  

I use FormatFactory to convert the mp3 file to mp4 file. Is there a good example of controls for mp3 files?

That is the trick I have to Subscribe. U thought it was automatically done wheb I start a topic.

Hi Peter,

Can you tell me a little more about why you need navigation controls for the audio file? Would a custom Play/Pause button work for your needs? 

Hi Alyssa

Play / pause will do but also mute / unmute and for nice-to-have a navigation bar as some audio might be long and students want to scroll.

Hi Peter,

If the audio file starts playing when the slide timeline starts and is the same duration as the timeline, you could certainly use the player seekbar. It has a play/pause button, a mute button, and a seekbar for scrubbing the timeline. 

Hi Alyssa

Thanks for your reply.

But I notice when a user presses the reply button, the seekbar and the audio are not in sync anymore.

Hi Peter,

The audio and the seekbar should be in-sync when you click the replay button. What setting have you selected for "When revisiting" in the Slide Properties? 

Hi

When revsiting = Automatically decide.

Thanks, Peter. Mind if I take a look at your file? You can attach it in a new thread comment by clicking the Add Attachment button. 

Alyssa

Herewith the file,

Thanks for allowing me to take a look at your file, Peter! I found a few things that needed tweaking, namely...

• Enable the seekbar in the player properties
• Remove the "Play media when timeline starts" trigger
• Use "When Revisiting: Reset to initial state"

Take a Peek at this video that explains how to adjust those settings. I also attached an updated version of Slide 1.1 for you to test. Let me know if you have further questions!

Thanks Alyssa for your cooperation.

I see you set When revisting to Reset to initial state.

I skip this option because when the slide is a question slide the answer is also reseted to blank. 

That is why I was looking for a custom bar.

Am I correct?

You're right, Peter. The "Reset to initial state" setting will also reset quiz questions, so it sounds like a more custom approach would be ideal for your design. 

Hopefully the community can chime in with their ideas here, as well!