Is there a way to avoid the long loading and saving time Storyline takes when you're working with audio or video files? I am working on a project that includes a scene with record screens and instructions only and it even causes Storyline to crush down when I wanna edit all these animations. Maybe you guys can include it in the next software update that Storyline downloads and saves inserted media files once and for all right when inserted, so it does not need to load it so long each and every time you wanna preview or edit the interaction. Can this be lessened by having a faster processor?
Loading time can definitely be influenced by processor speed, however the fact that Storyline is crashing when you're editing concerns me. That's definitely not expected behavior and I'm happy to help iron that out.
Just to verify a few details here, I have some questions to start:
Is this happening with any .story file you're working on in Storyline? Or is there one file in particular causing trouble?
Where are your files saved? Are they right on your C:Drive/Desktop, or saved to a network/shared drive?
What version of Storyline are you running? And are you running the latest update for your version?
It is not happening with every file but with a selection of files. I usually include a lot of audio and sounds in my courses because it makes them more lively. There is at least one audio file in every slide I make. My story files are saved in the default “my articulate projects” folder storyline created and are located on my PC. I use Storyline 2 and I am not using the latest update since this is a bit of an issue in my company. I would need to check with the IT department to do updates.
Best regards
Mona Idemudia
Freudenberg Filtration Technologies
Marketing & Communication
Freudenberg Filtration Technologies SE & Co. KG, D-69465 Weinheim, Amtsgericht Mannheim, HRA 701691
Komplementärin: Freudenberg SE, D-69465 Weinheim, Amtsgericht Mannheim, HRB 714579
Vorstand: Dr. Mohsen Sohi (Sprecher), Dr. Tilman Krauch, Dr. Ralf Krieger
Vorsitzender des Aufsichtsrats: Martin Wentzler
Von: E-Learning Heroes [mailto:heroes@articulate.com]
Gesendet: Dienstag, 28. November 2017 17:28
An: Idemudia, Mona
Betreff: Reply to Avoid long loading and saving times with included audio and video files
Thanks for the additional information. If it's not happening with all your courses, you may want to import your slides into a new file to see if this alleviates the issue.
We do, of course, recommend using the latest update. Are you saying that the latest update caused an issue for you or getting the latest update is the issue?
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Importing the slides in a new file helped resolve the problem. It's an issue getting the latest updates due to security policies for downloads. The updates never caused any issues.
Yay! Glad that the new file took care of that for you in the meantime Mona. Thanks for the additional details and hopefully you'll be up-to-date soon :)
5 Replies
Hey Mona!
Loading time can definitely be influenced by processor speed, however the fact that Storyline is crashing when you're editing concerns me. That's definitely not expected behavior and I'm happy to help iron that out.
Just to verify a few details here, I have some questions to start:
Let me know and we'll go from there!
Hi
It is not happening with every file but with a selection of files. I usually include a lot of audio and sounds in my courses because it makes them more lively. There is at least one audio file in every slide I make. My story files are saved in the default “my articulate projects” folder storyline created and are located on my PC. I use Storyline 2 and I am not using the latest update since this is a bit of an issue in my company. I would need to check with the IT department to do updates.
Best regards
Mona Idemudia
Freudenberg Filtration Technologies
Marketing & Communication
[cid:image001.jpg@01D3312D.8617C370]
Freudenberg Filtration Technologies SE & Co. KG
69465 Weinheim / Germany
Tel +49 6201 80 5130
mona.idemudia@freudenberg-filter.com / www.freudenberg-filter.com
Freudenberg Filtration Technologies SE & Co. KG, D-69465 Weinheim, Amtsgericht Mannheim, HRA 701691
Komplementärin: Freudenberg SE, D-69465 Weinheim, Amtsgericht Mannheim, HRB 714579
Vorstand: Dr. Mohsen Sohi (Sprecher), Dr. Tilman Krauch, Dr. Ralf Krieger
Vorsitzender des Aufsichtsrats: Martin Wentzler
[cid:image002.jpg@01D3312D.8617C370]
Von: E-Learning Heroes [mailto:heroes@articulate.com]
Gesendet: Dienstag, 28. November 2017 17:28
An: Idemudia, Mona
Betreff: Reply to Avoid long loading and saving times with included audio and video files
[E-Learning Heroes]
Hi Mona,
Thanks for the additional information. If it's not happening with all your courses, you may want to import your slides into a new file to see if this alleviates the issue.
We do, of course, recommend using the latest update. Are you saying that the latest update caused an issue for you or getting the latest update is the issue?
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Hi
Importing the slides in a new file helped resolve the problem. It's an issue getting the latest updates due to security policies for downloads. The updates never caused any issues.
Yay! Glad that the new file took care of that for you in the meantime Mona. Thanks for the additional details and hopefully you'll be up-to-date soon :)
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