avoid recompressing video?

Feature Request page

Which version of Storyline are you using? Storyline 2 and 360 have an option to disable video compression for MP4 videos using baseline, main, or high profiles.

Here's the article for SL360: https://articulate.com/support/article/Storyline-360-How-to-Adjust-Video-Compression

Hi, I have an MP4 video and is 4.5 minutes lng, it will not give me the option to compress, is the reason because its too long?

Hi Colin - Storyline's video compression only works on specific .mp4 videos. This article tells you the specific types of videos that let you manage compression settings: https://articulate.com/support/article/Storyline-360-How-to-Adjust-Video-Compression

Thanks for your reply Montse, 

"1.Select the video placeholder and go to the Options tab on the Storyline ribbon.
2.Click the Compression drop-down list and choose None."

It will not allow me to click the drop down list to chose either automatic or none?

Thanks

Colin

Hi Colin,

As Montse mentioned above, the feature works on specific MP4 videos.

Storyline supports uncompressed MP4 videos in published output. This applies to the three most common MP4 profiles: baseline, main, and high.

Check out our documentation here.

You may need to convert the video format using a third-party tool.

Thank you i figure out what was wrong i was cropping the screen & trimming the start and end and that is what prevented the option to compress or not

Thanks

Ah, thanks for popping back in to share Colin. Glad you were able to get to the bottom of it.

STOP EMAILING ME

Andy Engelkemier
Lead Designer – Visualization

[Tekna WebMail]

3400 Tech Circle
Kalamazoo, MI 49008
Desk: 269.978.3514
Mobile: 269.823.2580
email: andy.engelkemier@teknateam.com
website: www.teknateam.com

Hi Andy, 

We'll unsubscribe you from ELH emails - all you had to do was ask. 🙂 

If you need us to delete your Articulate ID, I'll need you to email our Support team from your email with that request. You can email Support@articulate.com or submit a case here. 

I did ask, and I got no response.
I figured that would get a faster response….and it seems I was correct.

Andy Engelkemier
Lead Designer – Visualization

[Tekna WebMail]

3400 Tech Circle
Kalamazoo, MI 49008
Desk: 269.978.3514
Mobile: 269.823.2580
email: andy.engelkemier@teknateam.com
website: www.teknateam.com

Interesting.... I have a video compressed and profiled as "main" and I can't use the drop-down.

This really has been an unreliable function in terms of whether the drop down is available regardless of the video file format.

Your team could easily solve this problem and endear yourself to the user base if you would design the software as follows:

If the video compression (regardless of whether the user actually wants it) is re-encoding the file, why not use the version that is actually smaller? If my encoding is better than yours, why not just skip it, and default to the files that are more desirable because they were encoded the way the I wanted? 

Ideally, I REALLY should be able to skip the encoding by using a reliable drop down list that actually works... but if not, I should AT LEAST be able to wait for Storyline to do redundant encoding and take whichever file is smaller.

Hi Ian,

Sorry, this has caused you such a hassle, but our team is happy to check your video file and determine where things aren't syncing up!  Can you share a copy of it by uploading it to the Support Team here? 

Often when we've tested these files, there is still something off in the encoding that hasn't allowed Storyline to recognize that it matches on of the profiles mentioned, but it's often an easy fix. 

Let me know if you're able to share, and I can follow along in your case to share updates here.