We have noticed a consistent issue with loss of video quality in published SL courses. We have one course that has several short videos that were recorded on an iPhone and another series of courses that have a number of demos that were recorded in Replay. All of the videos look fine when previewing the course from Storyline, but once published and launched through our LMS the videos look pixelated (iPhone videos) or blurry (screencasts in Replay video). Has anyone else experienced this and is there a known way to avoid the issue? Thanks in advance for any help!
Thanks for the quick replies, Matthew and Michael! I knew something like this would likely be right under my nose. I'm playing around with it now and am hopeful this will help the issue!
I am having similar issues however its not with published video haven't gotten that far yet. I record a screen capture in Articulate edit it in Movie Maker to cut out lots of unwanted bits. save and import it back in and quality us awful I have reedited and saved it in various resolutions but no joy.
Also when I try to change the compression, the option it is greyed out for me.
Any ideas gratefully accepted am pretty tired of editing the video over and over I know I must be missing a trick.
Articulate Storyline 2 supports uncompressed MP4 videos that were created with baseline, main, and high profiles. All other videos will be compressed. See this article for more information.
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Have you tried adjusting the quality settings as described here under Step 4: https://community.articulate.com/series/articulate-storyline-2/articles/publishing-a-course-for-web
Thanks for the quick replies, Matthew and Michael! I knew something like this would likely be right under my nose. I'm playing around with it now and am hopeful this will help the issue!
You can also set video compression to "none" if you already have videos that have been optimised to your liking outside of storyline (in another app).
1. Import your video to Storyline
2. Select it
3. Under Video Tools > Compression. Set to "None"
Hi Tessa Maki,
If you are using Storyline 1, you can replace the published videos with the original ones. (look at this)
In Storyline 2, you can do as Peter suggested.
Hello Tessa!
Looks like you have a few options to play with here. Let us know if you need anything further.
Thanks for all of the input everyone. We've started to do some testing to determine what seems to work best. I appreciate your help!
Thanks for the update Tessa.
Hi ,
I am having similar issues however its not with published video haven't gotten that far yet. I record a screen capture in Articulate edit it in Movie Maker to cut out lots of unwanted bits. save and import it back in and quality us awful I have reedited and saved it in various resolutions but no joy.
Also when I try to change the compression, the option it is greyed out for me.
Any ideas gratefully accepted am pretty tired of editing the video over and over I know I must be missing a trick.
Hi Tiffiny!
Articulate Storyline 2 supports uncompressed MP4 videos that were created with baseline, main, and high profiles. All other videos will be compressed. See this article for more information.
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