Background slide Layers flash on click when changing slides


Has anyone else run into an issue where their background layers flash as I move from one slide to another?

For example, I have Hover over and Whoops slides. So if I hover over the right button it will show a highlight layer. If I click outside of the right button a Whoops layer will show. However, when I click the right button both of these layers flash p for a millisecond before moving onto the next step. How can I prevent this? I've tried the 'Hide layer if user clicks on' option but still no joy.



4 Replies
Katie Riggio

Hi, Phorest. Sorry you're running into that!

A few questions to help us investigate:

  • Is this happening during Preview, in the published output, or both?
  • Would you mind sharing a troublesome slide with us? Since this is a public discussion, you can import the slides into a new file. Then, remove any proprietary information and share the .story file in a new reply here. We'll try to replicate the flash and delete it after troubleshooting!

Phorest Academy

Hi Katie, 

Sorry for the slow reply. I've removed any sensitive information and included blue boxes to represent the buttons. If you hover over the button a Highlight layer will appear which is good. If I click outside of the box and error layer will appear too which we want. However, when you click the blue box the error layer flashes. Thanks, Killian

Katie Riggio

Thanks for sharing your setup with me, Killian!

I previewed the course on the latest version of Storyline 360 as well as the published output where I also see the flickering layer. Yikes!

I'd like to get a second opinion regarding this oddity from our Support team and have opened a case on your behalf with my testing notes attached. Someone will reach out shortly with next steps, and I'll follow along!