My slide has 4 different layers all with audio and once you click on an object/picture the audio that corresponds with that picture plays. The problem I'm having is the base audio and 1st layer both play when you click the replay feature. I hid the 1st layer so that the audio would not play when the base layer audio plays when you first visit the slide but I can't stop both layers from playing when I replay.
Thanks for reaching out and letting us know what you are seeing with your course. Layers and audio can be a tad tricky sometimes, but I'm not aware of an issue specifically when using the replay button.
Would you be able to share your .story file so that we could take a look? If you'd just like to import the problematic slide into a new file for ease of testing, that would be great.
I do not see where we received a file from Derek, so I do not have an update to provide.
With your permission, I'd like to take a look at your project file (just let me know which slide) to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
3 Replies
Hello Derek and welcome to E-Learning Heroes :)
Thanks for reaching out and letting us know what you are seeing with your course. Layers and audio can be a tad tricky sometimes, but I'm not aware of an issue specifically when using the replay button.
Would you be able to share your .story file so that we could take a look? If you'd just like to import the problematic slide into a new file for ease of testing, that would be great.
Just wondering if there was a solution to this problem. I am experiencing the same issue.
Hi Jennifer,
I do not see where we received a file from Derek, so I do not have an update to provide.
With your permission, I'd like to take a look at your project file (just let me know which slide) to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
This discussion is closed. You can start a new discussion or contact Articulate Support.