2 Replies
Chino Jose Navarro

Hello Deb,
I am sorry to hear that you are having problems with play function in timeline. To better help you out, can you you tell us more about it?

1.) What do you mean by you can't play the timeline in Storyline?
1.1) So you are trying to preview all the animations and transitions on a slide?
1.2) When you click on the play button are you getting an error message?

3.) Is this also happening when you click on preview?
4.) Can you give a step by step narration on how you are playing the timeline?
4.1) If you can send screenshots too, that would be great.

Ashley Terwilliger-Pollard

Hi Deb,

Is it only the timeline audio that won't play? Were you able to preview the whole slide using the Player preview button? 

If you'd like to share a copy of your file here we can also take a look. In the meantime, what version of Storyline are you using - you may want to review the tutorials and user guides on working with Storyline, specifically on using the timeline.